Dispatch Manager
Jepson Petroleum - Prince George
1059 Eastern Street Prince George BCDescription
Strategic Logistics & Optimization
You are responsible for the entire lifecycle of a delivery. This involves planning driver trips, monitoring the loading process at the rack, and ensuring fuel reaches its destination on time. You aren't just following a map; you are expected to analyze logistical data, reduce idle time, and improve overall fleet efficiency.
Regulatory & Safety Command
This is the most critical part of the job. You act as a "compliance gatekeeper" to ensure every trip follows strict laws regarding:
- HAZMAT: Transportation of Dangerous Goods (TDG).
- Labor: Drivers’ Hours of Service (HOS) to prevent fatigue.
- Equipment: Ensuring trucks meet weight and dimension standards.
- Safety: Verifying that all staff are using the correct Personal Protective Equipment (PPE) and following Occupational Health and Safety (OH&S) protocols.
Operations & Communication
You serve as the primary hub for information. This includes:
- Staffing: Managing shift schedules to ensure the dispatch desk and fleet are always covered.
- Liaison: Acting as the professional voice between drivers in the field, upper management, and the end customer.
- Reporting: Maintaining precise digital records of all activities using Microsoft and Google Suites.
Key Candidate Profile
The ideal person for this role is a detail-oriented multi-tasker who understands the technicalities of fuel hauling. They must have the "soft skills" to handle phone etiquette and teamwork, paired with the "hard skills" for analytical problem-solving in the transport industry. Class 1 license is required.
Duties
Trip Planning & Fleet Optimization
- Logistics Design: Oversee and execute the daily planning of driver trips, ensuring routes are logical and cost-effective.
- Real-Time Monitoring: Track the fuel loading process at terminals and monitor transit to ensure on-time delivery across various locations.
- Data Analysis: Review logistical data and historical performance to identify bottlenecks, optimize routes, and improve overall fleet efficiency.
Compliance & Safety Oversight
- Legislative Enforcement: Ensure every load and driver complies with regional and federal laws, specifically regarding Dangerous Goods (TDG) and Weights & Dimensions.
- HOS Management: Monitor and audit drivers' hours of service to prevent fatigue and ensure legal compliance.
- Safety Leadership: Actively verify that all personnel are using the correct Personal Protective Equipment (PPE) and adhering to occupational health and safety standards.
Communications & Relationship Management
- Operational Liaison: Serve as the primary point of contact between drivers, management, and customers to ensure instructions are clear and expectations are met.
- Customer Service: Handle inquiries and provide professional updates on delivery windows via phone and email.
- Team Collaboration: Work independently to solve immediate problems while collaborating with the broader team to meet company-wide goals.
Administrative & Personnel Administration
- Shift Scheduling: Create and maintain staff schedules to ensure 24/7 or consistent operational coverage.
- Resource Management: Utilize Microsoft and Google Suites to generate reports, maintain spreadsheets, and document incident logs.
Qualifications
Licensing: Must possess a valid Class 1 Driver’s License with a clean commercial driving abstract.
Regional Literacy: Comprehensive knowledge of Northern BC road networks, including primary highways, secondary industrial roads, and some forest service roads.
Restriction Awareness: Understanding of local municipal bylaws regarding Dangerous Goods (DG) routes
Software Proficiency: Advanced capability in Microsoft Suite (Excel, Word) and Google Suite (Sheets, Docs) for tracking and reporting.
Regulatory Familiarity: A solid understanding of dispatch processes and standard shipping & receiving procedures.
Sector Expertise: Strong, demonstrated knowledge of fuel hauling procedures and the specific regulations governing the petroleum industry.
Communication Excellence: Professional phone etiquette and the ability to relay complex instructions clearly to drivers, customers, and management.
Time Management: Proven ability to prioritize tasks in a fast-paced environment where delivery windows are tight.
Adaptability: The ability to work effectively as an independent decision-maker while remaining a collaborative team player.
Benefits
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
About The Company
Jepson Petroleum - Prince George
1059 Eastern StreetPrince George BC V2N 5R8 CA
When you join Jepson Petroleum Ltd., you are signing on with an industry leader. We provide a dynamic environment with competitive compensation, where your success is top of mind. We will challenge you, empower you and provide you with the necessary tools to strive for success. At Jepson Petroleum Ltd. we understand people come first, as they’re the most valued resource. Our structure and culture encourage team work, growth and commitment.
Job Details
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Location1059 Eastern Street Prince George BC
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TypeFull-Time
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Wage$30 - $40 per Hour
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Hours40 Hours Per Week
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Start DateJune 1, 2026
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Closing DateMay 31, 2026
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Posted20 days ago